1About these terms
nhako.com is run by Nhako, a business in Malaysia. By using this site you agree to these terms. Sections 4 to 11 also set the basis of any work we do for you, unless a signed agreement or an accepted quotation says otherwise; where they differ, the signed agreement or quotation wins.
2Using this site
You may read, print and share pages from this site for your own use or to evaluate our work. Please do not try to break, overload or gain unauthorised access to the site or the systems behind it.
3Content and trademarks
The words, pictures, films, logos and design of this site belong to Nhako or are used with permission. The source code of our open-source projects is published on GitHub under the licence stated in each repository. Other names, such as GitHub, Instagram, Threads, TikTok, WhatsApp, Figma, the App Store and Google Play, belong to their owners and are used only to identify them; it does not mean they endorse us.
Project write-ups on this site describe our own projects as accurately as we can, but they are provided as they are, without any promise that they suit your purpose.
4Prices and quotations
Prices on this site are in Malaysian Ringgit (RM) and are starting prices for the smallest sensible scope of each service. Contacting us is an invitation to discuss, not a binding order or offer. The scope, timeline and price of your project are fixed only in a written quotation. A quotation is valid for 30 days unless it says otherwise.
Unless a quotation states otherwise, our prices do not include third-party costs such as domains, hosting, app store developer accounts, paid plugins, licences, stock images or SMS and email sending fees.
5Scope and changes
We deliver what the quotation lists. If you ask for something outside it, we will tell you the cost and the effect on the timeline in writing before doing it, and only go ahead once you agree. If content, feedback or approvals we need from you arrive late, the delivery date moves by the same amount.
6Payment
Unless your quotation says otherwise, we invoice a deposit before work starts and the balance on delivery. Invoices are due within 14 days of the invoice date. If an invoice is overdue, we may pause the work after telling you in writing. The deposit secures your place in our schedule and covers the discovery and design work that starts straight away.
7Who owns the work
Once your project is paid in full, the deliverables and source code made specifically for you belong to you. We keep ownership of tools, libraries and know-how we had before or build for general use, and give you a permanent, non-exclusive licence to use any of it that is part of your project. Open-source and third-party components stay under their own licences.
8Showing the work
We may describe and show work we did for you in our portfolio and on social media. We will not publish your confidential information, and we will not name you or show your logo or results without your permission. You can ask us to remove any of it at any time.
9Fixes and liability
We do the work with reasonable care and skill. If a deliverable does not match the agreed specification, tell us within 30 days of delivery and we will fix it free of charge. After that, fixes and changes are quoted.
We are not responsible for problems caused by third-party services, by changes made by anyone else after delivery, or by app store review decisions. As far as the law allows, we are not liable for loss of profit, revenue or data, or for indirect or consequential loss, and our total liability for a project is limited to the fees you paid for it. Nothing in these terms limits liability that cannot be limited by law, including your rights under the Consumer Protection Act 1999 where it applies.
10Ending a project
Either of us may end a project with 14 days' written notice. You pay for the work done up to that point and any third-party costs already committed. We hand over the finished work and refund any amount paid for work not yet done.
11Confidentiality
We keep what you share with us about your business confidential and use it only for your project. We are happy to sign a reasonable non-disclosure agreement.
12Privacy
How we handle personal data is explained in our privacy notice, which forms part of these terms.
13Governing law
These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction. If something goes wrong, please talk to us first; most things can be fixed with a message.
14Changes to these terms
We may update these terms and will change the date at the top when we do. A project is governed by the version in force on the day you accepted its quotation. Questions: nhako.root@gmail.com.
